What would really help consumers of essential services?

This week, I chaired a day-long conference at the iconic BT Tower in central London on behalf of the Essential Services Access Network (ESAN).

The theme of the event was “What would really help consumer of essential services?” and we focused particularly on the water, energy, communications and financial services sectors. We had 10 excellent speakers and over 90 attended from a wide variety of organisations.

You can check out the programme here. Shortly we will upload videos of the presentations and a short written report on the ESAN web site.


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