How should the consumer voice be heard in company policymaking?

In her campaign to become leader of the Conservative Party and in her time as Prime Minister, Theresa May has talked of consumers and workers being on company boards and there is currently a Government consultation on corporate governance that looks tentatively at this subject.

The consumer organisation Citizens Advice invited me to do a guest blog posting explaining why consumers on boards might be a difficult proposition and exploring another possible option for embedding the consumer voice in company thinking.

You can read my piece here.


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