Why I visit Snodland so often
You’ve probably never heard of Snodland which sounds like somewhere in a story of Noddy and Big Ears. In fact, Snodland is a village in Kent where the company South East Water is headquartered.
For the last four or so years, I have chaired the company’s Customer Challenge Group – now called Customer Panel – so I’ve visited the location often and had many discussions about the performance of the company.
Just in case you wonder what I discuss in Snodland or have some interest in the regulation of the water sector, I thought that you might like to know that today the Customer Panel published an Annual Report which I wrote on behalf of the members. You can access it here.