National Consumer Week
Here in Britain today sees the start of the National Consumer Week. An important part of this is the “Know your consumer rights” campaign which kicks off today.
Since Consumer Focus (on whose Board I sit) is one of the campaign partners, our CEO Ed Mayo will be speaking alongside Kevin Brennan MP, Consumer Affairs Minister, Ron Gainsford, CEO, Trading Standards Institute and Vivienne Dewes, Office of Fair Trading at the launch at the Bluewater shopping centre, Kent.
The “Know Your Consumer Rights” campaign aims to educate people about their three key rights – that whatever they buy must:
· fit the description given
· be of satisfactory quality
· be suitable for purpose
and to encourage them to visit Consumer Direct or phone 08454 040506 for more detailed advice.