Post early for Christmas
During my two and a half years on the Postwatch Council, I did no less than 66 media interviews. I’m now on the Board of Consumer Focus – which took over Postwatch at the beginning of October – and this morning I did my first media interview for them.
It was a live interview at 7.20 am with BBC Radio London and it was about Royal Mail’s quality of service at Christmas time. Generally the quality is good considering the huge increases in volumes, but first class quality of service falls so much that – unless your item is really urgent (which is not the case for Christmas cards) – you might as well use second class.