How consumers can obtain a voice in the regulatory system
This week, I gave a presentation to a course on “Economic Regulation Of Utilities” for regulators from five countries: Bulgaria, Botswana, Malaysia, Singapore and Afghanistan.
My presentation was entitled “How consumers can obtain a voice in the regulatory system“. After discussing the purpose of regulation, I looked at different models for an institutional consumer voice and different methodologies to discover consumer views.
If you would be interested in having a copy of the presentation, e-mail me.