The curse of management-speak
There’s an amusing article in one of the “Guardian” supplements today about the terrible habit of management-speak which seems to afflict so many people – especially those in senior positions – at work.
Currently the phrase which causes me most anguish is “going forward”. I was at a conference today and decided to note the numbers of times that the phrase was used. It was five – which could have been worse.
I find “going forward” an utterly redundant phrase. Invariably the subject of the sentence cannot be a a matter for the past or the present, so it must be something for the future. If there is any doubt, the use of a verb in the future tense covers it.
What’s the management-speak that most annoys you?
June 9th, 2008 at 8:42 pm
the word literally gets used a lot.
“i’ll be back in literally one second” (why bother mentioning it then)
or “he was literally the bees knees” (poor chap)
June 9th, 2008 at 11:31 pm
I agree with you on “literally”.
In the same vein, I really don’t like the use of “actually”.
In both cases, the term is meaningless and redundant.
June 10th, 2008 at 12:13 am
‘at this point in time’
You mean Now?
‘thinking out of the box’
What box?
June 10th, 2008 at 7:12 am
“We’re on a journey”
Who isn’t?
June 12th, 2008 at 12:31 pm
A company I know has, around the world, a ‘culturally-attuned human network’.
Sometimes they have to ‘boil the ocean’.
November 3rd, 2009 at 11:16 am
Hello
Hope you are well. I have attached a press release to this email about an article you have on your site. If you are interested I can send you a review copy. If you are then further interested then we can offer some comp copies or a discount on the book.
Look forward to hearing from you
Best Wishes Helen.
PRESS RELEASE
MANAGEMENT BOLL**KS
How to talk your way to the top…
RICHARD HAVERS
Publication: Out Now • Format: Hardback
RRP: £9.99 • ISBN: 1844258459
Just who is picking the low hanging fruit? Is brainstorming a thing of the past or do we now just do ‘thought showers’? If you have ever spent time in a meeting contemplating yet another ‘paradigm shift’ then you will be the first to realise that at the end of the day it is all a load of. . .
For some people Genghis Khan was the earliest example of an extremely competent manager; although it’s doubtful whether he ever wasted time on management speak – for him actions spoke louder than words. Management speak seems to have been gifted to the world by America. Chester Irving Edwards’ 1938 book Functions of the Executive has a lot to answer for. With statements like, “The line of communication should not be interrupted when the organization is functioning,” you could have guessed that it was only going to get worse.
Initially it was those on the cutting edge that talked the talk, soon middle, junior and even non-managers embraced this language as a means of getting ahead. Management speak is very seductive – the bottom line is we’re all trying to leverage our fair share of the intellectual capital. Even politicians, who look increasingly like middle managers in marketing departments, have hi-jacked management speak to ‘present’, or at least try to differentiate, their ever more similar ideas from those of the other parties.
It is now so pervasive that everyone in society at least grasps the basics of the language. It’s no different from the language as a whole; it’s evolving year by year as new words get added to the lexicon almost every week. It would be wonderful to know who dreams some of it up. Who was the first numpty that uttered the immortal phrase, ‘transferable skill set’? Who said ‘impactfulness?’ and managed to keep a straight face? Who decided it was a good idea to have hymn sheets in the office? But whatever the answer, who needs to walk the walk, when you can talk the talk?
While euphemisms have crept into management speak for just about every kind of business activity, recently one old fashioned piece of straight talk has come back into fashion. ‘You’re fired!’ Still, it’s better than if Genghis Khan had been your manager, in his case it would have been ‘You’re dead!’
Management Boll**ks is a fun and fully illustrated book that looks at the faintly ridiculous side of ‘management speak’.
The author, Richard Havers, spent twenty years working in the airline industry before deciding to pursue his passion for writing. His books include Bill Wyman’s Blues Odyssey, Rolling with the Stones, co-written with Bill Wyman; Sinatra, an illustrated biography of Frank Sinatra. He has co-authored My Take, Gary Barlow’s autobiography & The Brooklyn Boy, Tony Visconti’s autobiography. He’s written sleeve notes for various record labels and appears regularly on radio and on TV.
Cartoons, illustrations and review copies available
For further information, please contact Rebecca at Eventageous PR Ltd on 01452 260063 or rebecca@eventspr.co.uk