You’ve probably never heard of Snodland which sounds like somewhere in a story of Noddy and Big Ears. In fact, Snodland is a village in Kent where the company South East Water is headquartered.<\/p>\n
For the last four or so years, I have chaired the company’s Customer Challenge Group – now called Customer Panel<\/a> – so I’ve visited the location often and had many discussions about the performance of the company.<\/p>\n Just in case you wonder what I discuss in Snodland or have some interest in the regulation of the water sector, I thought that you might like to know that today the Customer Panel published an Annual Report which I wrote on behalf of the members. You can access it here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" You’ve probably never heard of Snodland which sounds like somewhere in a story of Noddy and Big Ears. In fact, Snodland is a village in Kent where the company South East Water is headquartered. For the last four or so years, I have chaired the company’s Customer Challenge Group – now called Customer Panel – […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,9],"tags":[],"class_list":["post-20059","post","type-post","status-publish","format-standard","hentry","category-consumer-matters","category-my-life-thoughts"],"_links":{"self":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/20059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20059"}],"version-history":[{"count":4,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/20059\/revisions"}],"predecessor-version":[{"id":20063,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/20059\/revisions\/20063"}],"wp:attachment":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20059"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}