{"id":1890,"date":"2010-02-15T12:27:27","date_gmt":"2010-02-15T11:27:27","guid":{"rendered":"http:\/\/www.rogerdarlington.me.uk\/wordpress\/?p=1890"},"modified":"2010-02-15T12:31:24","modified_gmt":"2010-02-15T11:31:24","slug":"up-in-the-air-the-book","status":"publish","type":"post","link":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/?p=1890","title":{"rendered":"&#8220;Up In The Air&#8221; &#8211; the book"},"content":{"rendered":"<p><span style=\"font-family: Arial; font-size: small;\"><em>Was it an HR Book Launch or a Book-of \u2013the-film Launch?<\/em><\/span><\/p>\n<p><span style=\"font-family: Arial; font-size: small;\">It was a \u201cfull house\u201d at the launch in Sydney, Australia for a new book<em>, Up in the Air, <\/em>also<em> <\/em>published by Cornell University Press. This book is by Greg Bamber, Jody<em> <\/em>Gittell, Tom Kochan and Andrew von Nordenflytch. Did some of those there assume that this is the book-of-the-new-film<em>, <\/em>also called<em> Up in the Air<\/em>?<\/span><\/p>\n<p><span style=\"font-family: Arial; font-size: small;\">In the film, George Clooney\u2019s character flies around the USA ruthlessly sacking (dis-engaging) people from their employer. In contrast, the book focuses on advantages for managers in fostering more engagement and partnership between employers and employees, and their unions. <\/span><\/p>\n<p><span style=\"font-family: Arial; font-size: small;\">Unlike George Clooney\u2019s character, who sacked large numbers of people, the book shows the merits of long-term commitment between bosses and workers &#8211; the opposite of mass sackings. The authors show there are opportunities for airlines and enterprises in other industries to turn their HR strategies into a source of competitive advantage by combining a commitment approach with employees and a partnership approach with unions.<em> <\/em>This<em> <\/em>can help to deliver better performance and customer service.<\/span><\/p>\n<p><span style=\"font-family: Arial; font-size: small;\">Stars of the book include two of the world\u2019s most successful, but very different, low-cost airlines: Ireland\u2019s Ryanair and the US\u2019s Southwest. The former is tough and adversarial towards its workers, unions and customers. By contrast, the latter has a harmonious informal partnership with its workers and their unions, despite it being based in Texas, and its nice to customers too. It is an inspiration to other airlines and enterprises in other industries.<\/span><\/p>\n<p><span style=\"font-family: Arial; font-size: small;\">One person who spoke at the book\u2019s UK Launch suggested that George Clooney might do some \u201ccross promotion\u201d for this book.<\/span><\/p>\n<p><span style=\"font-family: Arial; font-size: small;\">For details of Bamber, G.J., Gittell, J.H, Kochan, T.A. &amp; von Nordenflytch, A. (2009), <em>Up in the Air: How Airlines Can Improve Performance by Engaging their Employees<\/em>, Cornell University Press, please go <a href=\"http:\/\/www.cornellpress.cornell.edu\/cup_detail.taf?ti_id=5284\">here<\/a>.<\/span><\/p>\n<p><span style=\"font-family: Arial; font-size: small;\">Footnote: Greg Bamber and I both graduated in 1971 with degrees in Management Sciences from the then University of Manchester Institute of Science &amp; Technology. We were the only students that year to win First Class Honours in that subject. Greg &#8211; who remains a good friend &#8211; went on to become a serious academic while I became a trade union bureaucrat.<br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Was it an HR Book Launch or a Book-of \u2013the-film Launch? It was a \u201cfull house\u201d at the launch in Sydney, Australia for a new book, Up in the Air, also published by Cornell University Press. This book is by Greg Bamber, Jody Gittell, Tom Kochan and Andrew von Nordenflytch. Did some of those there [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1890","post","type-post","status-publish","format-standard","hentry","category-cultural-issues"],"_links":{"self":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/1890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1890"}],"version-history":[{"count":8,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/1890\/revisions"}],"predecessor-version":[{"id":1898,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/1890\/revisions\/1898"}],"wp:attachment":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1890"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1890"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}