{"id":14335,"date":"2014-04-17T09:11:34","date_gmt":"2014-04-17T08:11:34","guid":{"rendered":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/?p=14335"},"modified":"2014-04-17T09:11:34","modified_gmt":"2014-04-17T08:11:34","slug":"how-can-the-consumer-voice-be-heard-in-the-regulated-sectors-2","status":"publish","type":"post","link":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/?p=14335","title":{"rendered":"How can the consumer voice be heard in the regulated sectors? (2)"},"content":{"rendered":"<p>This week, I was a speaker at a breakfast seminar organised by the\u00a0<a href=\"http:\/\/changeopinion.com\">Westbourne Communications<\/a>\u00a0agency in central London.\u00a0The snappy title of the session was <em>&#8220;Stakeholder Challenge And Influence: Lessons For The Utilities Industry&#8221;<\/em>. I was invited in my capacity as the\u00a0Chair of the\u00a0<a href=\"http:\/\/www.southeastwater.co.uk\/about-us\/our-business\/customer-challenge-group#ad-image-0\">Customer Challenge Group<\/a>\u00a0at\u00a0<a href=\"http:\/\/www.southeastwater.co.uk\/pls\/apex\/f?p=sewl:1:0\">South East Water<\/a>\u00a0to talk about different consumer models in the regulated utilities. <\/p>\n<p>You can read the Westbourne note of the event <a href=\"http:\/\/changeopinion.com\/wp-content\/uploads\/2014\/04\/Utilities-Breakfast-intelligence-note-16.04.14.pdf\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This week, I was a speaker at a breakfast seminar organised by the\u00a0Westbourne Communications\u00a0agency in central London.\u00a0The snappy title of the session was &#8220;Stakeholder Challenge And Influence: Lessons For The Utilities Industry&#8221;. I was invited in my capacity as the\u00a0Chair of the\u00a0Customer Challenge Group\u00a0at\u00a0South East Water\u00a0to talk about different consumer models in the regulated utilities. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,9],"tags":[],"class_list":["post-14335","post","type-post","status-publish","format-standard","hentry","category-consumer-matters","category-my-life-thoughts"],"_links":{"self":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/14335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14335"}],"version-history":[{"count":3,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/14335\/revisions"}],"predecessor-version":[{"id":14338,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/14335\/revisions\/14338"}],"wp:attachment":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14335"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14335"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}