{"id":1407,"date":"2009-05-15T10:44:44","date_gmt":"2009-05-15T09:44:44","guid":{"rendered":"http:\/\/www.rogerdarlington.me.uk\/wordpress\/?p=1407"},"modified":"2009-05-15T10:44:44","modified_gmt":"2009-05-15T09:44:44","slug":"ten-days-that-shook-my-world-2","status":"publish","type":"post","link":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/?p=1407","title":{"rendered":"Ten days that shook my world (2)"},"content":{"rendered":"<p>If you read <a href=\"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/2009\/05\/ten_days_that_shook_my_world.html\">my original posting<\/a> on my terrible time with Internet service provider Pipex, you will understand why I am so angry with the company.<br \/>\nI submitted a formal complaint by e-mail on Monday and was advised by an automated reply that I should receive a response within two working days. Four days later &#8211; nothing. But I&#8217;m going to take this all the way. As a member of the Communications Consumer Panel, it will do me good to understand how consumers lose out in a market place where public promises fall so far short of private experience.<br \/>\nMeanwhile it&#8217;s clear that I&#8217;m not alone in suffering at the hands of Pipex. In today&#8217;s &#8220;Guardian&#8221;, the whole of the <a href=\"http:\/\/www.guardian.co.uk\/money\/2009\/may\/15\/dear-anna-internet-provider-charges\">&#8220;Dear Anna&#8221; column<\/a> is devoted to atrocious consumer experiences with the company.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you read my original posting on my terrible time with Internet service provider Pipex, you will understand why I am so angry with the company. I submitted a formal complaint by e-mail on Monday and was advised by an automated reply that I should receive a response within two working days. Four days later [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-1407","post","type-post","status-publish","format-standard","hentry","category-my-life-thoughts"],"_links":{"self":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/1407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1407"}],"version-history":[{"count":0,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=\/wp\/v2\/posts\/1407\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1407"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1407"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.rogerdarlington.me.uk\/nighthawk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}